Case: Building Unified Leadership in a Publicly Listed Company – From Silos to a Shared Direction

"A leadership approach grounded in coaching is now visible in everyday conversations and decision-making."​​

Background of the training programs​

We are a Nordic listed company where the parent company has a limited number of managers, and work takes place close to the executive team. This enables agility and fast decision-making, but at the same time we identified challenges in the consistency of managerial work. Operations were partly siloed and management practices varied between teams, which was reflected in differing day-to-day leadership experiences.

Our goal was to build a shared understanding of the managerial role, align management practices, and strengthen a coaching leadership approach across the entire organisation.

How the trainings were designed and delivered​

Our collaboration with Netco has been long-term – this was already our second coaching programme with them, a package totalling ten coaching days. The collaboration did not remain a series of individual training days but instead developed into a phased development journey in which the themes deepened and connected directly to day-to-day management. The coaching was built in stages around key themes: clarifying the managerial role, enabling growth and potential, leading a high-performing team, and managing employee wellbeing.

The programme combined shared learning, peer discussions, and concrete action. In each coaching session, we worked through practical real-life situations, which helped managers identify their own ways of working and immediately apply the learnings to their everyday lives. Particularly valuable was the interaction between managers: we shared experiences, challenged one another, and built a shared vision of what good leadership looks like for us. This deepened understanding of the day-to-day realities across different teams and helped break down siloing. Worth mentioning is that Netco's facilitation was goal-oriented yet flexible – the sessions were able to address current situations and deepen discussion wherever the organisation had the greatest need.

Working together created a safe space for open dialogue and challenged managers to examine their own leadership from a fresh perspective. In this way, the coaching did not remain a standalone programme but became part of an ongoing process of leadership development.

Client Voice

As a result of the coaching, managerial work has become more consistent and a shared language around leadership has grown stronger. Collaboration between managers has increased and silos have been reduced. A coaching approach to leadership is now visible in everyday conversations and decision-making. More unified leadership has had a positive impact across the entire organisation: collaboration between teams has improved, information flows more smoothly throughout the organisation, and staff feel a greater sense of unity than before.

Managers feel their role is clearer and are able to act more consistently across different situations. Following the success of the manager coaching, we have also launched coaching programmes for all staff, so that the shared way of working is further strengthened.